“Voice Carrier Office is an exceptional VoIP service with powerful capabilities that are easy to use and provide great flexibility to support our business operations. The Voice Carrier system sends an email with an attachment of your voicemail messages along with the extension number that it was left at. This is particularly important when customers are transferring from customer service to another extension, so we never lose track of a call.”
Eagle Electronics is a leading recycler in the retired electronic assets market and has a significant impact on today’s electronic recycling industry.
“Voice Carrier includes unlimited extensions, so you can use an office phone or soft phone on a PC or mobile device with unlimited activity per user, and even use the same extension at home. This unrestricted usage is a great feature for our salespeople – they can attend to customers at all hours on their cell phone without using their cell phone minutes. Features like call logs, e-fax and fax-to-email work great and help to ensure that we are providing the best customer service. I’m an IT professional, so I am familiar with all the VoIP services. Voice Carrier is saving us several hundreds of dollars per month over Vocalocity; the call quality is perfect, and Voice Carrier is simply a great service.”